This document is an electronic record in terms of the Information Technology Act, 2000 and Rules thereunder pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 and its amendments thereon, that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.weddingbazaar.com (the "Website") / WeddingBazaar (the “App”).

RECITALS:

A. Matrimony.com Limited, CIN L63090TN2001PLC047432, a company registered under the Companies Act, 2013, having its registered office at No 94, Beliciaa Towers, Tower II, 5 ^th Floor, MRC Nagar, Raja Annamalaipuram, Chennai 600 028, hereinafter referred to as MCL / The Company, owns and operates wedding planning Website / App that enables users to get information, check prices, view reviews and book best wedding photographers, bridal makeup artists, wedding venues, decorators, and all other wedding service vendors listed in the website www.weddingbazaar.com (the “ Website”) / Weddingbazaar (the “App”)

B. The Vendor Partner represents that it is engaged in the business of wedding related services which may include wedding photographers, bridal makeup artists, wedding venues, decorators on rental basis, etc., and desires to avail free Listing and /or “Subscription Plan’ offered by Website / App based on the terms and conditions set forth in this agreement.

NOW, THEREFORE , in consideration of the facts, mutual promises and covenants contained herein and intending to be legally bound, the Parties do and hereby agree as follows:

1. Enrolment: Vendor Partner shall enroll and register on the Website / App on the terms and conditions set forth herein below:

1.1. To begin the enrolment process, Vendor Partner must complete the registration process for availing the services of Website/App. As part of the application, Vendor Partner is to provide the Company with its business name, address, phone number, e-mail address and other relevant business details. By registering on the Website / App, you confirm that the mobile number submitted by you for verification / registration or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and you shall not initiate any complaint. You further confirm that even if you are registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from WeddingBazaar either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls. By using Website / App, you hereby consent to receive communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from MCL or other portals owned by MCL or its alliance partners or service providers.

1.2. Company at its own discretion, will list the Vendor Partner on the Website / App based on the information provided by the Vendor Partner. Upon listing, the Vendor Partner will be eligible for subscription plan and will be provided authorized access credentials subject to terms and conditions. Company may at any time cease providing any or all of the Services at Company’s sole discretion and without notice. Any personal and sensitive information provided to Company will be handled in accordance with Company’s privacy terms.

1.3. The Vendor Partner hereby explicitly provides its consent to the Company to create its profile based on the information provided by the Vendor Partner and for listing the Vendor profile on the Website / App, wherever assistance is sought by the Vendor Partner. It is the duty and responsibility of the Vendor Partner to check and confirm the profile details as listed on the Website / App and the Company shall not be liable for any mistakes in the profile details of the Vendor Partner.

1.4. Vendor Partner hereby consents for sharing their ID or Aadhaar for the purpose of verification and permits the Company to provide the details to the Company’s service provider to verify the details with the Issuing Authority and the Company hereby confirms that the details will be used only for verification purpose and will not be stored.

1.5. Website / App will contain listing, portfolio management and other support services related to the Vendor Partner’s Services.

2. Services:

The Services presently constitute the Website/App (website and additional services) that enables its registered Vendor Partners to list their services on the Website/App and / or by availing Free Listing and / or the Subscription Plan offered by the Company enabling the prospects to access their expertise service. The Company reserves the right to alter and modify Services at its own discretion and shall notify the Vendor Partner of such alteration of Services and the date from which it will become effective.

2.1. It is clariﬁed that the Company may provide reasonable notice by updating the terms of service on the Website/App by providing additional/optional services or withdrawal of Service (or part thereof). The payment terms for such additional services shall be communicated by the Company from time to time and will be updated on the Website/App from time to time.

2.2. The Company shall inform the Vendor Partner of any withdrawal of existing service by a reasonable notice.

2.3. The Vendor Partner acknowledges that the Company may from time to time formulate certain policies in relation to its services and the Vendor Partner shall upon being informed of such policies comply with the same.

2.4. Subscription Plan Access: Subject to acceptance of Vendor Partner’s enrolment in compliance with these Terms, Company grants Vendor Partner a limited, non-exclusive, non-sub licensable, non-refundable, non-revocable, and non-transferrable access to use the Website/App and avail the Services subject to the Terms of this Agreement. Any rights not expressly granted herein are reserved by the Company. The Order Form capturing the subscription plan, tenure and applicable charges shall form part and parcel of this agreement.

2.5. Listing Services and Subscription Plans:

2.5.1. Free Listing: Vendor Partner, who has enrolled on the Website/App will be provided free listing on the Website / App. The Vendor Partner has not paid any subscription charges to the Company for availing free listing services. The Vendor Partner is aware that at the discretion of the Company, such free listing of Vendor Partner can be removed from the Website / App at any time.

2.5.2. Subscription Plans: Vendor Partner(s) who have availed the Subscription Plan shall be entitled to receive a listing badge for added visibility. The Vendor Partner who has availed the Subscription Plan may also receive specific information on prospective customer leads which may include customer details and service requirements and agrees to conform to the following guidelines.

2.5.3. The Vendor Partner is aware that the Website / App is only an online platform that enables users to get information, check prices, view reviews and book best wedding services providers.

2.5.4. The Company assures for listing the Vendor Partner on their App / Website for a particular tenure / duration depending upon the Subscription Plan opted by the Vendor Partner. The Vendor Partner is aware that the obligation of the Company will be fully discharged if they list the Vendor Partner on their Website / App for the mutually agreed duration.

2.5.5. The Vendor Partner is aware that because of availing subscription plans, there is a possibility that customers who visit the Website / App looking for product or service offered by the Vendor Partner, may approach the Vendor Partner and if they are convinced on the quality of goods / service and the pricing, the prospective customers may provide business to the Vendor Partner. The Company will use algorithms to shortlist potential leads and share the same to the Vendor Partner during the subscription tenure. The Vendor Partner is fully aware that the Company has never assured for conversion of these leads into business and the Vendor Partner is fully aware that such conversions purely depend upon the requirements of the customers and MCL / Company has no role at all in such conversions.

2.5.6. The Vendor Partner is also aware that the Company has informed that a tentative / indicative number of leads would be shared to the Vendor Partner during the subscription tenure and the Company will not be liable if the leads generated to the Vendor Partner are lesser than the indicative number or the quality of the leads are not good, or leads do not respond properly. The Vendor Partner is further aware that the subscription package is only for listing for a particular tenure on the Website / App and under any circumstances, will not seek for refund of the subscription charges citing lesser leads or poor-quality leads as reason.

2.5.7. A lead will include only information that has been input by the individual, unless otherwise agreed by the Parties in writing. Any customer information provided to Company will be handled in accordance with Company’s privacy policy.

2.5.8. The Vendor Partner shall be solely responsible to convert the leads into business and the Company shall only provide a Website/App for listing and does not guarantee any business confirmations/bookings. It is agreed that the contract for booking of any of the services shall be a strictly bipartite contract between the Vendor Partner and the customer.

2.5.9. Vendor Partner will be able to list its services as agreed in the Subscription Plan offered by the Company. Company reserves the right to deny listing of a Vendor Partner Service on its Website / App if it is not satisﬁed with the quality of such service/goods supplied or receives multiple complaints from customers or third parties or infringes Intellectual Property rights of any third parties

2.5.10. The Company reserves the right to temporarily limit access to the Website/App if such action is needed for technical reasons such as upgrading, server integrity etc. This may make it difficult or impossible to access advertisements during that period.

2.5.11. The Vendor Partner agrees to comply with such additional terms and conditions prescribed by the Company, including the terms of use and privacy policy of the Website/App, to avail the Subscription Plan services.

2.5.12. Company may use mechanisms that rate or allow customers to rate Vendor Partner’s performance as a Service Provider on the Website and Company may make these ratings and feedback publicly available. The Vendor Partner further authorises the Company to display reviews posted about the Vendor Partner in other publicly available Websites such as Google reviews etc., on the Website.

3. Social Media Deliverables:

3.1. Wherever applicable, the Vendor Partner also has the option of availing Social Media Deliverables as an additional paid service and hereby accepts and agrees to the following conditions:

3.1.1. “Social media handle“ means and includes Instagram, Facebook, Youtube, Twitter, Pinterest owned and operated by the Company

3.1.2. “Deliverable(s) means and includes any or combination of the following, Post, Story, Carousel, Album, Video, Reel, Blog post, Blog Mention, Blog Banners, Live Session, Highlight, Guide.

3.1.3. The Company shall post the creative / art work / video as provided and confirmed by the Vendor Partner and shall post the same as per the agreed Deliverables, in the identified Social Media Handle of the Company. The Vendor Partner agrees that it shall be the sole responsibility of the Vendor Partner to provide the creatives as per the requirements of the Company. If there is any delay in submission of creatives as required by the Company, the Company will not be liable to support the Vendor Partner with the assured Deliverables.

3.1.4. The Vendor Partner shall be responsible for the contents of the Deliverables and confirms that the same shall be in due compliance with all the existing laws on this subject and there is no infringement of any trademark or intellectual property rights of any 3 ^rd party including that of the Company. In the event of any intellectual property violation, the Vendor Partner shall be solely responsible for all costs and consequences and the decision of the Company shall be final and binding on the Vendor Partner in this regard.

3.1.5. It shall be the responsibility of the Vendor Partner that the contents shall not be in any manner related to the Company’s competitors or anything that affects the business of the Company.

3.1.6. The Vendor Partner undertakes and agrees that if their Deliverables are affecting the Company’s business or against its business or called upon by any Competent Authority, or any statutory body or Court of Law to take down / remove the Deliverables from the Social Media Handle of the Company, the Company will be at full liberty to do the same and the Vendor Partner shall be solely liable for all costs and consequences and shall forfeit any amount paid to the Company.

3.1.7. It shall be the sole responsibility of the Vendor Partner to provide goods / services as per the contents displayed on the Deliverables to its customers and under any circumstances, the Company will not be liable and will not be any part of the dispute between the Vendor Partner and its customers.

3.1.8. In case of any complaints against the contents for any intellectual property infringement or otherwise, the Company reserves its right to forthwith remove the content and intimate the vendor partner about removal of the contents from social media handles and the company shall not be liable for any further obligation till such time the complaint is withdrawn or amicably resolved.

3.1.9. Under any circumstances, the Vendor Partner shall not seek refund of subscription charges if the Company is ready and willing to perform its social media deliverables and failure on the part of Vendor Partner to provide the creatives enabling the Company to perform its obligations, shall void all the obligations of MCL.

4. Vendor Partner Covenants:

4.1. The Vendor Partner conﬁrms that the details of the Vendor Partner as provided in Clause 2 are true and accurate as of the date of this Agreement. The Vendor Partner shall undertake to promptly update the Company/Website of any change to the details. The Vendor Partner shall be solely responsible for reviewing information on the Website/App and shall ensure that all information mentioned / advertised are up to date and in accordance with applicable law and the Company does not verify any information furnished or displayed by the Vendor Partner.

4.2. The Vendor Partner covenants that all information provided by it to the Company, including all information contained in the Vendor Partner’s service offerings, inclusions and exclusions is and shall at all times be true, accurate and correct and not misleading in any respect and the Vendor Partner explicitly grants perpetual right to MCL to store, use, sort, process, share, publish such information to users who access Website / App, MCL Customers, third parties for analysis and verification. The Vendor Partner explicitly provide perpetual worldwide, royalty free right to publish the information provided by the Vendor Partner to MCL in any media (print, digital, television, social media etc) and to use such information for advertisements in any media across the globe.

4.3. The Vendor Partner covenants that all the information of the Vendor Partner are proprietary in nature and that the same have not been obtained through any other means and the Vendor Partner is legally entitled to share those information for the creation of profile on the Website / App of the Company.

4.4. The Vendor Partner hereby explicitly grant MCL and its successors and assigns, a non-exclusive, worldwide, royalty-free, perpetual, non-revocable license, in and to the information provided by the Vendor Partner to distribute, display, modify, redistribute, sublicense and reproduce such Content to the customers, other users of the Service and to third parties with whom MCL / WeddingBazaar.com has a relationship. You also grant WeddingBazaar.com the right to authorize the downloading and printing in whole or in part of any Content that you post to the WeddingBazaar.com.

4.5. The Vendor Partner shall ensure that the details/information displayed on its profile shall not contain any offensive language, nudity, racial or objectionable language. The Vendor Partner acknowledges that it shall not:

4.5.1. solicit personal information for commercial or unlawful purposes; or

4.5.2. indulge in unauthorised usage of third party content, criminal or tortious activity, including but not limited to any automated use of the system, such as using scripts to add friends or send comments or messages; or

4.5.3. attempt to impersonate another user, person, or representative of the Company; or

4.5.4. sell or otherwise transfer its profile, without permission of the Company

4.6. The Vendor Partner shall use / display the photos/videos depicting their expertise service, in accordance with the instructions of the Company and shall not use the labels, trademarks, branding or collaterals of the Company or any third-party, including but not limited to Company’s direct competitors.

4.7. The Vendor Partner shall ensure that the Services proposed to be listed on the Website are owned by legitimate persons with sufficient documentary evidence to support the same.

4.8. The Vendor Partner acknowledges that Company merely enables transactions between the Vendor Partner dealing in providing wedding services, and prospective customers. The members who visit the Website/App can choose and book Services from variety of partners like you on the Website/App and the Vendor Partner is solely responsible for converting the leads received from the Company into business by mutually agreeing with the end customers.

4.9. The Vendor Partner also understands that the only based on the qualitative service or goods and pricing offered by the Vendor Partner, customers will be approaching the Vendor Partner and the leads will be generated to the Vendor Partner and the Company has very limited role in generation of leads to a particular Vendor Partner or conversion of leads into business.

4.10. The Vendor Partner shall be responsible for providing the mutually agreed goods / services to its customers, post sales services if applicable, customer satisfaction and prompt delivery of the deliverables and under any circumstances, MCL / Company shall be liable to any customers of the Vendor Partner for providing the Goods or services offered by the Vendor Partner.

4.11. The Vendor Partner shall provide the Company with all such information that the Company may reasonably require to satisfy its own due diligence requirements for listing the Vendor Partner and the Services.

4.12. The Vendor Partner shall comply with all the provisions of the Website’s / Apps terms of use and privacy policy.

4.13. All legal formalities such as obtaining and maintaining/renewing all or any registration/permission/consent / license under any Statute or bye laws or rules of government or local bodies, compliance with the local municipal laws, in connection with the performance of the services or provision of goods to its customers shall be complied with and carried out solely by the Vendor Partner at its own cost and sole responsibility.

4.14. The Vendor Partner hereby agrees and acknowledges that any risk or liability associated with the services including but not limited to, title, ownership, defects in the deliverables provided by the Vendor Partner to the customer shall be the sole and exclusive responsibility of the Vendor Partner. Any disputes relating to the goods/services provided by the Vendor Partner to its customers, shall be dealt between the Vendor Partner and the customer without recourse to the Company. The Vendor Partner agrees that the Company shall not be responsible for any losses, damages including but not limited to 3 ^rd party claims incurred by the Vendor Partner.

4.15. The Vendor Partner hereby agrees and acknowledges to comply all the important notes/requirements communicated by the Company via e-mail/message in addition to this agreement.

4.16. The Vendor Partner hereby consents to receive updates / communication on news, promotions via emails / SMS / whatsapp or other messaging apps from the Company, in addition to calls/messages to understand the Vendor Partner’s requirements and the nature of service and also for sharing the leads to the Vendor Partner.

4.17. The Vendor Partner shall make subscription charges only to the designated account of the Company / MCL and under any circumstances, shall not make payment to any of the employees of the MCL or any third parties. If the Vendor Partner makes any payment to the employee or associate of the MCL or any third party, the Vendor Partner agrees that MCL shall not be liable for the same.

4.18. Vendor Partner shall not use any abusive language with the employee or associate of MCL and in case of any such usage, MCL reserves its right to terminate this agreement forthwith and the Vendor Partner shall forfeit all the amounts paid to MCL.

4.19. The Vendor Partner represents and warrants that they are in compliance with all the obligations under the Universal Declaration on Human Rights (1948) and International Covenant on Economic, Social and Cultural Rights(1996).

5. Company Covenants:

5.1. The Company shall perform the services in a professional manner and in accordance with the terms and conditions of this Agreement and applicable laws.

5.2. The Company has the necessary expertise, resources and capabilities to provide the services outlined in this Agreement.

5.3. The Company shall not be liable or responsible in any way for change in any of the services offered by the Vendor Partner including but not limited to change in venue / description etc., provided by the Vendor Partner.

5.4. The Company may allow third parties to put up advertisements on the Website, and the Company does not control the contents of such third party advertisement(s) on the Website.

5.5. The Company shall ensure that any employee or contractor engaged for the services to be provided hereunder shall be qualiﬁed, trained and experienced in providing the services of the manner contemplated herein

6. Non-Exclusivity

6.1. The Company may enter into similar arrangement for the services, with any other person, including any competitor of the Vendor Partner, at the Company’s sole discretion and on such terms as the Company deems ﬁt in accordance with applicable law and the Vendor Partner has clearly understood that the agreement with MCL is on non-exclusive basis.

7. Payment Terms:

7.1. In consideration for the availing identified Subscription Plan (more fully described in the Order form), to access and use of the Website/App to list/advertise the agreed services and related support and ancillary services for a specified tenure under this Agreement, the Vendor Partner agrees for the relevant payments as may be prescribed by the Company from time to time. The order form shall form part and parcel of this Agreement.

7.2. The company uses a secure server for credit card transactions to protect the credit card information of our users and Cookies are used to store the login information. Cookies are small files placed on your hard drive that will assist us in providing our services. You may also encounter Cookies or identical/related devices on certain pages of the website/apps that are placed by third parties. We do not control the use of cookies by third parties.

7.3. Company shall submit an invoice to the Vendor Partner capturing the mutually agreed subscription fee to be charged by the Company for the identified Subscription Plan.

7.4. The payments shall be made only to the Company’s account in such manner as communicated by the Company.

8. Term and Termination

8.1. This Agreement shall be for a period as may be agreed between the parties in line with the various subscription plans offered by the Company. (the “ Term”). The Term may be renewed for further Term (s) subject to mutual discussions and acceptance between the Parties.

8.2. The Company may terminate this Agreement at any time by providing reasonable prior notice to the Vendor Partner; or if there are any payments due, failure to pay them on time may result in discontinuation of this agreement and the agreed subscription plan.

8.3. Parties may mutually agree to terminate this Agreement at any time, and on such terms as may be agreed between the Parties.

8.4. Upon Termination of this Agreement:

(a) Both Parties shall be relieved of their respective rights and obligations under the Agreement save such rights, obligations and liabilities which (i) accrued prior to such termination; and (ii) survive termination of this Agreement;

(b) The Company or the Website or the App shall not be obliged to provide any services to the Vendor Partner;

(d) Upon termination of this Agreement, each Party shall immediately cease and desist for all times from any use of or reference to the other Party’s intellectual property and shall return to the other Party copies or materials containing such intellectual property.

9. Conﬁdentiality and Intellectual Property:

9.1. The Vendor Partner shall not, during the Term of this Agreement or thereafter, communicate, divulge, or use for the beneﬁt of any other person, persons, partnership, association, or corporation any Conﬁdential Information, knowledge, or know-how concerning the methods of operation of the Website/App which may be communicated to the Vendor Partner or of which the Vendor Partner may be apprised by virtue of Vendor Partner's operation under the terms of this Agreement. Any and all information, knowledge, know-how, and techniques which the Company/Website may provide the Vendor Partner, including the terms of Agreement, shall be deemed conﬁdential for purposes of this Agreement. Upon termination of this Agreement, the Vendor Partner shall forthwith return to the Company the Conﬁdential Information of the Company, together with any copies thereof or any other documents entrusted to Vendor Partner during the Term.

‘Conﬁdential Information’ means the terms of this Agreement and attachments and any amendments hereto, the terms of use of the Website/App, and all other information know-how, techniques, materials and data imparted or made available by the Company to the Vendor Partner which is (i) known by Vendor Partner to be considered conﬁdential by the Company/Website, or (ii) by its nature inherently or reasonably to be considered conﬁdential.

9.2. Neither Party grants to the other any right, title or interest in any of its intellectual property except as expressly authorised in writing and neither Party shall have any right, title or interest in the intellectual property of the other Party other than the right to use it for purposes of this Agreement for the Term hereof. The Vendor Website acknowledges that the logo of the Company/Website and the brand names “WeddingBazaar” are trademarks owned by the Company and shall comply with all instructions issued by the Company in relation to the display of any such logo, trademark, copyright, or any other intellectual property of the Company. The Vendor Partner further acknowledges that valuable goodwill and reputation is attached to such trademarks, and other intellectual property of the Company/Website, and that the Vendor Partner will use the same only in the manner and to the extent speciﬁcally directed by the Company/Website/App. The Vendor Partner shall not use any of the Company’s Mark(s)/intellectual property in connection with its business unless approved by the Company/Website/App in writing.

10. Indemnity

10.1. The Vendor Partner agrees to indemnify, defend and hold harmless the Company/Website, its Affiliates, and their respective shareholders, directors, officers, employees, agents, successors, assignees and other persons acting for or on behalf of any of them against and to reimburse them for all claims, causes of action, costs, expenses, loss, liability, damages or obligations arising from or relating to (i) the Vendor Partner’s breach of the terms of this Agreement (ii) negligence or willful misconduct on the part of the Vendor Partner or its personnel; and (iii) any and all actions, causes of action and suits arising out of, relating to any claim by a customer/buyer of the Services rendered by the Vendor Partner under subscription plan or by any third party in relation to the Services listed on the Website on behalf of the Vendor Partner. The Party seeking indemniﬁcation hereunder (the Indemniﬁed Party) shall notify the other Party (the Indemnifying Party) in writing of any matter that may result in an indemnity payment promptly upon the discovery of such matter. In such circumstances, the Indemniﬁed Party shall provide the Indemnifying Party with such information and assistance as the Indemnifying Party shall reasonably request. The proceeds of any such insurance provided may be applied to reduce claims made against the Indemnifying Party.

10.2. Neither Party shall be liable in any event for any indirect, incidental, consequential, special or exemplary losses or damages arising under this Agreement under tort, common law or under public policy or otherwise, including, but not limited to, loss of revenue, loss of goodwill or profits or anticipated profits or lost business etc.

11. Miscellaneous

11.1. Grievance Cell

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: grievanceteam@matrimony.com,

Grievance Officer: Mr. Gurusamy B

Contact Address: M/s.Matrimony.com Limited,

No.94, TVH Beliciaa Towers, Tower-2,

5th Floor, MRC Nagar,

Chennai, Tamil Nadu – 600028

The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (2) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. Any and all complaints to the Grievance Officer shall be in writing.

The Grievance Officer shall handle complaints in relation to the following violation by the user of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that –

A. belongs to another person and to which the user does not have any right;

B. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

C. is harmful to child;

D. infringes any patent, trademark, copyright or other proprietary rights;

E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;

F. impersonates another person;

G. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;

H. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;

I. violates any law for the time being in force.

11.2. Reviews on Vendor profiles

11.2.1. Reviews written for vendors on their WeddingBazaar profile are a very important tool for new couples as well as Vendor Partner(s). We therefore take utmost care to uphold the integrity & credibility of reviews on our Website.

11.2.2. Vendor Partner can report a review by clicking on Report an issue with this review button on their vendor panel. When a review is reported by the vendor:

1) The reviewer is notified through email & SMS using the available contact information & asked to either submit a signed contract or proof of payment to verify whether or not the reviewer was a client of that Vendor Partner.

2) The review is temporarily disabled from Vendor Partner’s profile, automatically.

3) The Company, through its representatives will contact the reviewer within 12-24 working hours and ask to submit the aforementioned proof. The verification case will be closed if the reviewer fails to submit the proof within 7 days after being contacted.

11.2.3. If the Company receives appropriate and satisfactory proof - The review will be reinstated on the Vendor Partner’s profile within 1 week, after notification to the Vendor Partner & the reviewer.

11.2.4. If the Company does not receive appropriate and satisfactory proof - The review will remain disabled and the verification case will be closed, after notification to the Vendor Partner & the reviewer.

11.2.5. Cases of legal dispute - In the event of an ongoing legal dispute, the contents of the related review on the Vendor Partner’s profile will be hidden.

11.2.6. Note that Company cannot & does not verify and confirm to every statement written in the reviews on Vendor Partner profile(s). However, we maintain a fair investigation & verification process of the reviews once reported to ensure that reviews on the Website are posted by genuine clients of vendors and that they follow our terms.

11.2.7. Company reserves the right to disable a review of the reviewer who has been proven to not hire the vendor through involvement of Company, for any reason. Company has the sole discretion to decide whether reported reviews are to be further investigated or not.

11.2.8. The Vendor Partner agrees that the decision of the Company shall be final & binding on the Vendor Partner.

11.3. Force Majeure: The Company shall be excused from the requirement to perform such of their obligations under this Agreement which are directly affected by and to the extent that such performance is impeded by a force majeure event.

The force majeure event for the purposes of this Agreement shall mean: any events or circumstances which are beyond the reasonable control of the affected Party, which could not have been prevented by the exercise of reasonable skill and care and which or any consequences of which, have a material and adverse effect upon the performance by the affected Party of its obligations under this Agreement including: storm, typhoon, tornado, earthquake, landslide, subsidence, washout, pandemic or epidemic or other similar acts of God; war, riots, civil disorders insurrection,; strikes, lockouts, or labour issues occurring in India; or any other similar cause beyond the reasonable control of a Party.

Both Parties shall make all reasonable efforts to prevent and reduce to a minimum and mitigate the effect of any delay occasioned by any force majeure event, including recourse to alternate acceptable sources of services, equipment and materials.

11.4. Notices: Any notices to be sent by one Party to the other Party in connection with this Agreement shall be in writing and shall be delivered personally or sent by speed post (or equivalent service offered by the postal service from time to time) to the addresses of each Party as set out on the ﬁrst page of this Agreement, addressed to the authorized representative of each Party.

11.5. Relationship between Parties : There is no relationship of joint venture, employment, partnership or agency between Parties, under any circumstances or for any purpose. The relationship between the Parties shall always be that of independent contractors acting on a principal-to-principal basis only.

11.6. Assignment: Neither this Agreement nor any of the rights and obligations created hereunder may be assigned by the Vendor Partner without the prior written permission of the Company. The Company may freely assign, sub-contract or transfer its rights and obligations under this Agreement to any third party, without notice to or any information to the Vendor partner.

11.7. Governing Law : This Agreement shall be governed by and construed in accordance with laws of India.

11.8. Dispute Resolution : Any dispute, claim or controversy arising under or relating to the Agreement shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 by the Sole Arbitrator appointed by the Company ( as may be amended from time to time ). The seat and venue of such arbitration shall be in Chennai. The language of the arbitration shall be English. Any arbitration award by the arbitral tribunal shall be ﬁnal and binding upon the Parties. Each Party to bear its respective costs in case no order is with respect to the same or bear such costs as may be directed by the arbitral tribunal.

11.9. Jurisdiction : Subject to Arbitration clause mentioned above, the Parties hereby consent to the exclusive jurisdiction of the courts located in Chennai.

11.10. Waiver : Either Party’s failure to exercise any of its rights under this Agreement shall not constitute or be deemed to constitute a waiver or forfeiture of such rights.

11.11. Entire Agreement : This Agreement shall constitute the entire agreement between the Parties relating to the subject matter hereof, and supersedes all previous negotiations, agreements and representations by either Party on such subject-matter. In case of any conﬂict between the terms of this Agreement, the terms of this Agreement shall supersede to the extent of such conﬂict.

11.12. Amendment : Without prejudice to the provisions of this Agreement, no alteration or amendment hereto shall be valid or binding upon either Party unless the same has been recorded in writing and signed by both Parties.

11.13. Severability: If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected in any way thereby, and such provision will be deemed restated to reﬂect the original intention of the Parties as nearly as possible in accordance with the applicable laws.

VENDOR LISTING / SUBSCRIPTION AGREEMENT